Privacy Policy

Effective Date: November 2026

Marmotech Inc. (“Marmotech,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request an estimate, schedule a consultation, or communicate with our team.

1. Information We Collect

Depending on how you interact with us, we may collect:

Contact Information: Your name, email address, telephone number, and project location.
Project Information: Measurements, sketches, photographs, design preferences, material selections, and other information you provide when requesting an estimate.
Appointment Information: Details needed to arrange showroom visits, consultations, or project-related appointments.
Technical Information: Browser information, device type, IP address, and website activity collected through applicable website technologies.
Communications: Information you share through contact forms, email, telephone, or other customer service channels.

2. How We Use Your Information

We use information as reasonably necessary to:

Review project inquiries and prepare estimates.
Communicate about material options, design requirements, and project timelines.
Coordinate consultations, measurements, fabrication, and installation services.
Respond to questions and provide customer support.
Maintain and improve our website and services.
Protect website security and comply with applicable legal obligations.
Send marketing communications where permitted and in accordance with your preferences.

3. Sharing Information

We may share relevant information with service providers who assist with website hosting, form processing, appointment scheduling, project management, and other business operations.

Where necessary for an authorized project, information may also be shared with appropriate suppliers, service partners, or installation personnel.

We may disclose information when legally required or reasonably necessary to protect our rights and operations.

4. Project Photos and Uploaded Documents

Drawings, measurements, photographs, and other materials submitted through our website are used to review and respond to project requests.

Please avoid uploading sensitive personal information that is not necessary for your inquiry.

Submitting project materials does not, by itself, authorize Marmotech to publish your private photographs or identifying information for marketing purposes.

5. Cookies and Website Technologies

Our website may use cookies and related technologies to support essential functionality, improve the user experience, and measure website performance.

Additional details are provided in our Cookie Policy.

6. Data Security and Retention

We take reasonable steps to safeguard the information entrusted to us. However, no internet transmission or electronic storage system can be guaranteed completely secure.

We retain personal information for legitimate business purposes and applicable legal obligations, and review retention needs according to the nature of the information.

7. Your Privacy Choices

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, and to make choices concerning particular uses or disclosures.

To exercise applicable rights, please contact Marmotech using the information below. We may need to verify your identity before processing certain requests.

8. Contact Information

Marmotech Inc.

Website: https://marmotechinc.com

Phone: 410-612-0396

Bel Air Location:

2120 Emmerton Park Rd, Suite D
Bel Air, MD 21040

Baltimore Location:

4232 Boston St
Baltimore, MD 21224

9. Policy Updates

We may update this Privacy Policy to reflect changes to our services, website practices, or legal requirements. The current version will be published on this page with its effective date.